Sr. Systems and Cloud Engineer

The Senior Systems and Cloud Engineer is responsible for the design, implementation, maintenance, and optimization of the organization’s IT infrastructure, including servers, storage, networking, virtualization platforms, and cloud services. This role provides expert-level technical leadership and hands-on support to ensure stability, security, scalability, and high availability of mission-critical systems.

The Senior Systems and Cloud Engineer will work closely with IT leadership, cybersecurity teams, application owners to deliver robust, efficient, and secure technology solutions. The role requires a deep technical understanding of enterprise systems, proactive problem-solving skills, and implement complex infrastructure solutions. The successful candidate will serve as the primary technical resource for infrastructure decisions, bringing hands-on proficiency and sound technical judgment to drive operational excellence across the IT environment.

• Design, implement, and maintain on-premises and cloud-based infrastructure systems, including servers, storage, virtualization, and networking components.
• Ensure the availability, performance, and security of critical infrastructure services, such as Active Directory, DNS, DHCP, VPN, firewalls, and backup systems.
• Plan and execute system upgrades, migrations, and expansions while minimizing disruption to business operations.
• Manage cloud environments (Azure, AWS), including virtual machines, storage accounts, networking, and identity services.
• Contribute to infrastructure-related projects, providing technical expertise through design, implementation, testing, and documentation. Provide advanced troubleshooting support for escalated infrastructure issues, performing root cause analysis and implementing preventive measures to reduce recurrence.
• Monitor infrastructure health, capacity, and performance, using appropriate tools; preform proactive maintenance to prevent downtime and ensure scalability.
• Implement and maintain comprehensive backup, disaster recovery, and business continuity solutions.
• Collaborate with cybersecurity teams to ensure infrastructure components meet security standards and support vulnerability management and patching programs.
• Develop and maintain accurate technical documentation, diagrams, and operational procedures.
• Evaluate and recommend new technologies, tools, and practices to improve efficiency, security, and performance.
• Participate in on-call rotation and provide after-hours support for critical infrastructure issues as needed; the rotation is shared and typically involves infrequent after-hours escalations.

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field preferred; equivalent experience and relevant certifications will be considered in lieu of a degree.
• 7+ years of progressive experience in IT infrastructure engineering.
• Expertise in managing enterprise environments, including Windows Server, Linux, VMware vSphere, Hyper-V, and storage systems (SAN/NAS).
• Strong experience with cloud platforms, particularly Microsoft Azure and/or AWS, including networking, virtual servers, storage, and identity services.
• Solid understanding of networking concepts (TCP/IP, VLANs, VPNs, firewalls, load balancing, DNS) and enterprise network troubleshooting.
• Proficiency with Microsoft technologies including Active Directory, Intune, Group Policy, Exchange Online, and Microsoft 365 administration, including cloud email security standards such as MTA-STS where applicable.
• Experience integrating and managing multi-factor authentication (MFA) across on-premises and cloud environments.
• Experience with SSL/TLS certificate lifecycle management, including…