APAC L1 Tech Support Engineer - API & Onboarding
Listed on 2026-09-27
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IT/Tech
IT Support, Technical Support
Databento is seeking a Customer Support Engineer to be the first contact for APAC-hour issues, helping users with API usage, onboarding, authentication, and billing. You will escalate complex cases to engineers and improve our docs and tutorials, while supporting developer communities and capturing feedback.
The role prioritizes strong Python skills and clear technical communication, with experience in API troubleshooting and observability tools considered a plus.
For the APAC L1 Tech Support Engineer - API & Onboarding position at Databento, we are reviewing applications now.
Step into the APAC L1 Tech Support Engineer - API & Onboarding role at Databento in United States and grow with us.
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