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Senior Network Support Engineer & Customer Architect

Job in Washington, District of Columbia, 20022, USA
Listing for: NetBox Labs, Inc.
Full Time position
Listed on 2026-09-27
Job specializations:
  • IT/Tech
    Network Engineer, IT Support, Technical Support, Systems Engineer
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below

Net Box Labs is seeking a Customer Support Engineer in the United States to act as the technical partner for customers, helping them realize value from Net Box and related tools. You will own complex issues, collaborate with Success Managers, Tech Ops, Product, and Engineering, and guide customers through architecture reviews and adoption paths.

You will translate customer goals into Net Box workflows, assist with deployments and upgrades, and contribute to runbooks, documentation, and feedback

Step into the Senior Network Support Engineer & Customer Architect role at Net Box Labs, Inc. in United States and grow with us.

We invite applications for the Senior Network Support Engineer & Customer Architect position located in United States.

The following position is for a Senior Network Support Engineer & Customer Architect with Net Box Labs, Inc.

Position Requirements
10+ Years work experience
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