User Support Specialist - Tier 1/Jira & Agile
Listed on 2026-09-29
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Digital Media & Production
Concept Plus, LLC is seeking a User Support Specialist to join our KDSS platform Scrum team in the United States. You will provide Tier 1 and 2 user support, escalate Tier 3 issues, and coordinate with SMEs to drive resolution.
You’ll also participate in testing activities and document technical steps as needed. Strong communication skills and 2+ years in help desk roles, along with Jira/JSM experience and MS Office proficiency, are required to support our users and maintain system readiness in
Are you ready to take on the User Support Specialist
- Tier 1/2, Jira & Agile role at Concept Plus, LLC?
We have an opening for a User Support Specialist
- Tier 1/2, Jira & Agile in United States within IT & Technology.
This role, User Support Specialist
- Tier 1/2, Jira & Agile at Concept Plus, LLC, could be your next move.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).