ServiceNow Developer

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people.

Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

** You are:**

A passionate agile practitioner, with an unquenchable thirst for learning and improving how work gets done. You have a strong grasp of Lean and Agile principles, practices, and frameworks, but are ultimately pragmatic and measured in your application. You have extensive experience as a Scrum Master applying agility in more traditional, project-oriented environments. You thrive in a collaborative, creative and productive team environment where ideas are freely exchanged, and innovative concepts evolve into practical solutions.

The work:

• Help Agile Teams deliver successfully and meet contract obligations through the application of lean and agile values, principles and practices.
• The ability to creatively apply agile ways of working to project-oriented contracts
• Plan and facilitate agile events in a manner that provides value, and fosters engagement.
• Facilitate the creation and refinement of artifacts like Definitions of Ready and Definitions of Done.
• Make work visible, using charts, reports and other information radiators to communicate real-time status.
• Help teams identify, resolve, and elevate risks, and impediments.
• Coach agile teams on effective story definition, prioritization, and estimation practices.
• Charter new teams, fostering clarity around ways of working and agreements.
• Ensure Agile Teams have access to the tools, resources, and personnel they need to deliver.
• Foster a continuous improvement culture by facilitating assessments and providing data to aid in the identification of improvement goals.
• Design and facilitate agile training across a range of disciplines and frameworks.
• Work with project leadership to implement and continuously monitor delivery and contract related metrics.
• Coach personnel on effective Product Management practices.
• Work closely with engineering teams to identify opportunities to automate and improve the way the technical solution is tested, built, integrated and deployed.

Here’s what you need:

• Experience working in software development environment
• Experience in an Agile Coaching role supporting technology delivery at scale using a variety of practices.
• Grasp of agile frameworks, specifically:
  Scrum, Kanban, and SAFe
• Experience collaborating with Product Owners and Product Managers to develop and refine backlogs, and User Stories.
• Strong facilitation skills and client-facing presence, both in-person and remote.
• Experience supporting cross-domain planning in a customer-facing environment
• Experience using remote facilitation tools to coordinate planning and workshops
• You should hold at least one of the following agile fundamentals certifications:
  • ICAgile Certified Professional (ICP)
  • Scrum Alliance Certified Scrum Master (CSM)
  • PMI Agile Certified Professional (PMI-ACP)

Bonus points if you have:

• Experience setting up and configuring ALM tools (e.g. Atlassian Jira, Azure Dev Ops, etc)
• Active SAFe certifications
• ICAgile coaching certifications
• Kanban University certification

Eligibility Requirements:

US…