SOC Analyst

Job title:

SOC Analyst

Experience:

6+ Years

Employment Type:

Full-Time

Work Location:

Remote

Shift: Rotational

About the company:

Protera is a Great Place To Work Certified in India.

Protera Technologies, is a global Total IT Outsourcing Services Provider for SAP-centric organizations. The Company was formed in the mid-90s to provide comprehensive end-to-end IT solutions for customers with SAP in the core of their IT resources. Protera Technologies has capitalized on its unbeatable experiences with SAP to evolve into a pioneer of end-to-end total IT Outsourcing global solutions that covers all IT needs of an organization.

Since its founding in 1998, Protera Technologies is committed to enabling constant change while improving quality and reducing total cost of ownership for all IT resources of an SAP centric organization.

Vision:

Protera envisages to be the premier on-demand operational platform supporting all IT needs for SAP centric organizations.

Mission:

The company aims to deliver the best forward-thinking ITO Services Platform empowering organizations to leverage IT to drive business growth and efficiency gains.

Values:

• Impact:
  Create intentional and meaningful interactions to improve, innovate and inspire.
• Curiosity:
  Stay curious about the evolution and journey of each other.
• Authenticity:
  High integrity individuals working together for the greater good.
• Celebration:
  Of our work, our people, our clients, our traditions, and our communities.

To know more about us you can visit our

Role Overview :
Join a highly skilled and motivated team of Cyber Security Professionals tasked with protecting Protera Technologies and its customers. The Senior SOC Analyst role is focused on leading incident response efforts, threat hunting, digital forensics, and proactive security monitoring while providing mentorship and guidance to junior analysts. Leverage a next-generation SIEM, cyber case management, and supplementary tools to investigate, contain, and remediate cyber security incidents.

The ideal candidate is driven to learn and grow as the industry evolves and Protera Technologies adapts rapidly. While candidates may not possess every skill in the security analyst spectrum, a desire to learn, adaptability, and expertise in related disciplines are highly valued. Structured training and hands-on experience will support your growth in this complex, fast-paced service provider environment.

Responsibilities:

• Lead and coordinate Incident Response investigations for Protera Technologies and its customers
• Perform detailed analysis of logs and alerts to differentiate true security incidents from benign events
• Discover and correlate relationships between seemingly unrelated information to identify threats
• Conduct packet analysis of network traffic to obtain corroborating evidence for investigations
• Lead incident response calls with internal teams and clients, ensuring clear communication, updates, and coordinated remediation actions
• Provide guidance and mentorship to junior analysts on best practices, investigations, and tool usage
• Coordinate with internal teams and clients to provide effective incident handling, containment, and remediation support
• Continuously improve incident response and security operations procedures
• Handle escalated security incidents tools like, SIEM, EDR, ITSM, email, phone, or in-person interactions
• Manage security incidents through resolution and consult with leadership when required
• Tune, troubleshoot, and optimize SIEM, EDR, NDR, and other security monitoring systems
• Conduct proactive threat hunting and vulnerability assessments to identify emerging risks
• Serve as the primary point of contact for clients during critical security incidents, providing status updates, guidance, and recommendations
• Document all incident response actions and client communications to ensure audit readiness and post-incident reporting

Qualifications:

• Extensive experience reviewing and analysing log data from various network and security devices
• Proficient with well-known information security tools for packet capture, network/OS fingerprinting, and communications analysis
• Strong familiarity with Windows and Linux operating systems, including command-line operations
• Solid foundation in networking fundamentals, including deep knowledge of TCP/IP and other core protocols
• Knowledge of common network-based services and client/server applications
• Excellent verbal and written communication, interpersonal, and organizational skills
• Proven ability to interact with clients…