Night-Shift IT Help Desk - Senior Associate
Listed on 2026-09-30
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IT/Tech
HelpDesk/Support, IT Support
Sutherland is seeking a Senior Associate
- Help Desk to support US customers in a night-shift role. The role requires strong communication and technical skills, handling calls and tickets, and maintaining service levels in a fast-paced environment.
Responsibilities include acting as a primary contact for WAH users, providing ITIL-aligned resolutions, and documenting interactions in the ticketing system. The ideal candidate will have Windows OS knowledge and experience with remote tools.
Consider building your career as a Night-Shift IT Help Desk
- Senior Associate at Sutherland.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 50.000 - 65.000.
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