Problem Manager: RCA & ITIL Lead; ServiceNow
Listed on 2026-09-30
-
IT/Tech
IT Project Manager, Systems Administrator, IT Support, IT Consultant
Conduent is seeking an experienced Problem Manager to lead enterprise-wide Problem Management, RCA, and incident prevention initiatives across a complex technology environment. The role emphasizes ITIL Problem Management, incident management, and Service Now-based governance to reduce recurrence.
You will collaborate with infrastructure, cloud, network, and application teams to drive permanent corrective actions, deliver high‑quality RCA reports, and improve operational metrics such as MTTR and
Step into the Problem Manager: RCA & ITIL Lead (Service Now) role at Conduent in United States and grow with us.
The Problem Manager: RCA & ITIL Lead (Service Now) position in the IT & Technology field is open for applications.
We have an opening for a Problem Manager: RCA & ITIL Lead (Service Now) in United States within IT & Technology.
This role, Problem Manager: RCA & ITIL Lead (Service Now) at Conduent, could be your next move.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).