Senior Infrastructure Engineer, Systems – Collaboration

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Job Category Enterprise Technology & Infrastructure Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience The Senior Infrastructure Engineer, Systems – Collaboration will be a key technical contributor within the Digital Enterprise Technology (DET) organization, responsible for the development, management, and administration of our portfolio management tools, including Linear and Airtable. This role involves partnering with engineering, program, and business teams to design workflows, integrations, and governance models that let teams plan and track work effectively at enterprise scale.

This role will be critical to the successful launch and ongoing growth of these platforms across DET. What You’ll Actually Be Doing Own the architecture, configuration, and ongoing administration of portfolio management tools (Linear, Airtable) across DET.Lead the rollout and scaling of new platform capabilities, from initial launch through enterprise-wide adoption.

Design and build integrations, automations, and custom workflows connecting Linear, Airtable, and adjacent collaboration/productivity systems.

Develop integrations between SaaS platforms and enterprise systems.

Automate user provisioning, lifecycle management, and operational processes.

Improve operational efficiency through automation and reusable tooling.

Establish and enforce governance standards, including permissions, data models, naming conventions, and usage policies that scale across many teams.

Partner with engineering leaders, program managers, and business stakeholders to translate portfolio and workflow requirements into system configurations.

Monitor platform health, usage, and performance; troubleshoot issues and drive resolution.

Evaluate new tools and features, and make recommendations on platform strategy and roadmap.

Create documentation, training materials, and enablement resources to support user adoption.

Provide technical mentorship to other engineers and administrators supporting these platforms. You’re Our Person If…You have 6+ years of experience in systems administration, infrastructure engineering, or platform engineering roles, including senior-level ownership of critical systems.

Hands-on experience developing, managing, and administering Linear and/or Airtable, or comparable portfolio management/productivity tools.

Experience supporting collaboration and productivity systems at enterprise scale, including large user bases, cross-functional stakeholders, and complex governance needs.

Strong background building integrations and automations (APIs, webhooks, scripting) between collaboration tools and other enterprise systems.

Proven ability to design scalable data models, permission structures, and workflow configurations.

Excellent cross-functional communication skills, with the ability to work directly with engineering, program management, and business partners.

Track record of successfully launching and scaling new tools or platforms within an organization.

Experience with SSO, SAML, OAuth,…