Chief Information Officer, Optum Serve
Listed on 2026-10-02
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IT/Tech
IT Consultant, Cybersecurity, Information Security & Data Protection, IT Business Analyst
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
As the Chief Information Officer (CIO) for Optum Serve, you will serve as a strategic technology executive leading the technology roadmap,engineering,IT operations, and platform capabilities that support our federal government clients. Optum Serve is dedicated to helping federal agencies - including the Department of War (DoW), Department of Veterans Affairs (VA), and Department of Health and Human Services (HHS) - deliver world-class healthcare, administrative services, and advanced technology programs.
In this role, you will lead a high-performing technology organization, navigating complex federal regulatory landscapes, contractual constraints, and stringent security frameworks. You will drive innovation, AI products, leverage cloud solutions, and advanced emerging tools, and ensure operational excellence across mission-critical healthcare systems that serve millions of military members, veterans, and citizens.
You'll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges.
For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:- Manage and orchestrate the entire IT ecosystem that supports the Optum Serve business including driving overarching technology strategy, AI product delivery, and delivery execution for the Optum Serve business, ensuring alignment with federal healthcare goals and enterprise objectives
- Serve as a senior customer facing technology executive advisor, engaging senior federal customers and internal executives on complex, high impact technology challenges
- Provide thought leadership on federal healthcare technology trends, emerging capabilities, and regulatory considerations
- Lead transformation of the Optum Serve technology operating model, continuously improving governance, value delivery, capability ownership, accountability structures, and organizational effectiveness
- Partner with Growth and Strategy leaders to identify emerging market opportunities, shape future capabilities, and ensure technology investment strategies support long-term growth objectives
- Serve as a strategic advisor on how technology, data, AI, and digital capabilities can create competitive differentiation in federal healthcare markets
- Partner with business executives to establish transparent prioritization frameworks that align technology capacity with Optum Serve's highest-value strategic, operational, contractual, and customer commitments
- Establish and mature technology capability management processes, including build, buy, partner, and reuse strategies that maximize enterprise assets while accelerating delivery
- Provide enterprise wide technical and strategic advisory leadership influencing growth, modernization, and digital transformation initiatives
- Shape and validate customer aligned technology strategies and solution approaches for capture, proposal, and pre-sales efforts
- Identify growth opportunities through market intelligence, customer engagement, and strategic advisory insight
- Translate ambiguous and novel customer requirements into scalable, compliant solution architectures leveraging existing enterprise platforms
- Lead executive briefings, industry day engagements, and solution demonstrations as the senior technical authority
- Advise on integration, interoperability, data architecture, and security approaches across platforms and partners
- Navigate and manage strict federal regulatory requirements, contractualobligationsand security frameworks (including FISMA, FedRAMP, FAR/DFARS compliance, HIPAA, and NIST guidelines)
- Lead the integration of advanced emerging technologies and enterprise AI tools, setting strategic technology goals, and aligning talent development with key digital competencies to accelerate modernization
- Champion the ethical and compliant use of technology and advanced analytics, embedding transparency, fairness, and strict data governance across the solution development lifecycle
- Strategically leverage AI, data, and cloud capabilities to solve complex operational problems, unlock new program efficiencies, and deliver robust mission value to federal agencies
- Manage enterprise risk and security postures in coordination with the Chief…
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