Configuration Management and Documentation Specialist​/Tech Writer

Configuration Management and Documentation Specialist/Tech Writer

Revolutional delivers advanced technology solutions and mission support to federal agencies across civilian, health, and national security environments. We apply modern capabilities, including AI/ML, cloud, cybersecurity, and IT modernization to solve complex challenges, enable faster and more secure operations, and drive measurable mission outcomes.

We are redefining how federal technology gets built and delivered by operating with a product mindset, prioritizing speed, ownership, and execution over bureaucracy.

Remote (preference to local Washington, DC area)

Public Trust

Full-time

$95K - $107K DOE

Revolutional is seeking a Configuration Management and Documentation Specialist/Tech Writer to own configuration management, change management, and enterprise documentation lifecycle support for an anticipated Veterans Affairs (VA) program. This role maintains the enterprise artifact library and configuration management database, develops and maintains security baselines and configuration documentation across VA systems and platforms, and authors and edits the standard operating procedures, technical reports, and knowledge products that keep the program audit ready.

The ideal candidate is comfortable moving between configuration management discipline, change management process, and clear, accurate technical writing at the compliance rigor of a major federal agency.

• Maintain an organized, searchable, and version-controlled Artifact Library of project artifacts, including plans, reports, diagrams, templates, configuration documentation, SOPs, test evidence, and technical deliverables.
• Ensure all artifacts are clearly labeled, dated, and categorized in accordance with Government-approved taxonomy and naming conventions, and that all documents remain current and reflect the most recent Government-approved baseline.
• Implement and maintain access controls for the Artifact Library and configuration repositories so that only authorized personnel can add, modify, or delete artifacts and configuration items.
• Support knowledge transfer by ensuring all artifacts and documentation are accessible, well-organized, and maintained for the duration of the contract.
• Develop, maintain, and update enterprise-wide security baselines for operating systems, databases, cloud-native platforms, medical devices, IoT ecosystems, and other technologies used across the VA environment, reflecting federal standards, VA requirements, and industry best practices.
• Document configuration standards and baseline specifications and deliver recurring reporting that provides enterprise-wide visibility into configuration posture.
• Develop Security Engineering Consideration Plans and Security Requirements Needs Documents that establish the security requirements baseline and automated traceability framework for assigned systems and platforms.
• Prepare monthly Baseline Configuration Reports and weekly Security Baseline Configuration and Assessment Reports documenting configuration status, compliance against applicable baselines, identified deviations, and remediation recommendations.
• Draft, edit, and maintain Standard Operating Procedures (SOPs), RACI matrices, workflow diagrams, and stakeholder training guides supporting configuration management and intake processes.
• Document technical processes, system configurations, and change management procedures to ensure an accurate and current enterprise record.
• Maintain a centralized Configuration Management Database (CMDB) aligned with IT service management (ITSM) frameworks and best practices, such as ITIL.
• Ensure documentation and configuration artifacts comply with the Technical Reference Model (TRM) and Section 508 accessibility standards.
• Support requirements traceability by developing and maintaining Requirements Traceability Matrices (RTM) tied to Assessment & Authorization (A&A) and ATO activities.
• Coordinate with engineering, security, and program teams to align configuration management activities with the overall project lifecycle, from requirements through ATO.

• Minimum of 5 years IT experience of which at least 3 years are of Configuration Management/Tech Editing experience at a large corporation or Government agency similar in size/scope to GSA, IRS, DoD or VA. A Master’s degree in a related IT field (i.e. Cybersecurity, Computer Science,…