Global IT Service Desk Director - AI-Driven
Listed on 2026-10-02
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IT/Tech
HelpDesk/Support
Health Edge, a healthcare technology leader, seeks a Director of Global IT Support to lead a 24/7 global service desk across multiple time zones and countries. You will oversee Tier 1–3 and hardware support, drive AI-powered self-service, and deliver exceptional end-user experiences.
With 10+ years in IT, including 5+ in service desk leadership, you will shape strategy, efficiency metrics, and budget while partnering with HR/Finance and vendors. Remote US-based role with global impact.
Consider building your career as a Global IT Service Desk Director - AI-Driven Support at Health Edge.
As a Global IT Service Desk Director - AI-Driven Support, you will play an important part at Health Edge in United States.
We invite applications for the Global IT Service Desk Director - AI-Driven Support position located in United States.
The following opportunity is for a Global IT Service Desk Director - AI-Driven Support with Health Edge.
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