MSP IT Helpdesk Technician - Level 1
Listed on 2026-10-02
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Distant Job is seeking a proactive IT Helpdesk Specialist to be the first point of contact for client issues via phone, email, and alerts. You will triage tickets, assess severity, and escalate when needed, keeping clients updated throughout resolution.
Ideal candidates have 6 months to 1.5 years in a helpdesk or IT support role, are native English speakers, and can work Pacific Time. Experience with Ninja One, Autotask, IT Glue, Windows workgroup/domain, and Office 365 is a plus.
The MSP IT Helpdesk Technician
- Level 1/2 role at Distant Job is now open for applications in United States.
This is a genuine opportunity to take on the MSP IT Helpdesk Technician
- Level 1/2 role at Distant Job.
As a MSP IT Helpdesk Technician
- Level 1/2, you will play an important part at Distant Job in United States.
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