More jobs:
Senior Implementation Consultant
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-10-02
Listing for:
rithumliboard
Full Time
position Listed on 2026-10-02
Job specializations:
-
IT/Tech
IT Consultant, Technical Support
Job Description & How to Apply Below
Role overview
This senior role focuses on designing and delivering scalable technical solutions for complex enterprise onboarding projects within a SaaS commerce platform used by brands, suppliers, and retailers. The consultant acts as a trusted technical advisor to strategic clients while mentoring teammates and improving internal processes.
Responsibilities- Lead technical discovery and solution design during late-stage sales engagements for strategic accounts
- Own technical implementation and optimization of high-impact projects, including API integrations, FTP, and product data feeds
- Serve as the primary technical contact for advanced issues across software, feeds, and integrations
- Provide expert-level platform training and consultation to client stakeholders
- Mentor junior client success engineers and drive cross-functional process improvements
- Develop enablement resources such as webinars, videos, and documentation to scale onboarding
- Represent the client's voice in product feedback loops and take ownership of high-risk situations
- 3+ years in a client-facing technical SaaS role focused on onboarding or solution engineering for enterprise clients
- Deep experience with product data feed formats (XML, TXT, CSV, JSON) and FTP protocols
- Advanced expertise with REST and SOAP API integrations and troubleshooting
- Strong working knowledge of Excel and HTML
- Demonstrated ability to manage multiple complex client projects simultaneously
- Bachelor's degree in computer science, information technology, or a related field
- 5+ years in client-facing SaaS technical roles
- Additional language proficiency
- Experience using AI tools such as ChatGPT, Microsoft Copilot, or Claude to improve productivity
- Remote-first working conditions with a £45/month stipend for internet
- Enhanced private medical insurance and a health cash back plan, life insurance, and disability benefits
- Pension plan with 4% company match
- 25 days PTO plus 8 paid holidays, 2 paid floating holidays, 10 paid sick days, 2 wellness days, and 1 paid volunteer day
- Wellbeing tools including the Calm app and an Employee Assistance Program, plus a professional development stipend and charitable contribution match
Position Requirements
10+ Years
work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×