2nd Line Software Support Analyst — SQL & UAT
Listed on 2026-10-02
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IT/Tech
Technical Support, HelpDesk/Support, Systems Analyst, IT Support
IRIS Software Group is seeking a 2nd Line Customer Support Analyst in the US to handle escalated queries, conduct in-depth investigations, and work with customers and internal teams to achieve resolution while developing product and technical expertise.
The role emphasizes problem-solving, cross-team collaboration, and maintaining high quality support to influence customer outcomes and satisfaction.
This is a strong opportunity to take on the 2nd Line Software Support Analyst — SQL & UAT role at IRIS.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 60.000 - 80.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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