Quantico Onsite: Queue Manager & Incident Dispatcher
Listed on 2026-10-03
-
IT/Tech
HelpDesk/Support, IT Support
Empower AI is seeking a Queue Manager / Dispatcher for an onsite role in Quantico, VA, supporting a Department of War agency with ~13,000 users. You will route work, manage incidents, and coordinate between service desk, field, and applications teams to protect service levels.
The position requires U.S. citizenship, active security clearance, DoD 8570 baseline certs, and 3+ years in IT service desk/dispatch. Excellent communication and dashboard reporting are essential.
We are currently recruiting a Quantico Onsite:
Queue Manager & Incident Dispatcher for our team in United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Quantico Onsite:
Queue Manager & Incident Dispatcher role in the description above.
We appreciate your interest in this position.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).