IT Support Specialist — ServiceNow & SLA Expert
Listed on 2026-10-04
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Peraton is seeking an IT support professional to deliver reliable IT service delivery to HHS users. You will diagnose and resolve hardware, software, and network issues via phone, email, or in person, while meeting Service Level Agreements.
You will document and monitor issues in Service Now and recommend system modifications to reduce recurring problems. As part of the role, you will handle referrals and escalations to appropriate support teams, ensuring timely resolution and customer
Our organisation is growing, and we are hiring a IT Support Specialist — Service Now & SLA Expert in United States.
The advertised compensation is 45.000 - 65.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the IT Support Specialist — Service Now & SLA Expert role in the description above.
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