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Service Desk Support Specialist

Job in Washington, District of Columbia, 20022, USA
Listing for: Heartland Business Systems, LLC.
Full Time position
Listed on 2026-10-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 42000 - 65000 USD Yearly USD 42000.00 65000.00 YEAR
Job Description & How to Apply Below

Heartland Business Systems, LLC is seeking an IT Service Desk Coordinator to be the first point of contact for client technical assistance. You will gather details, perform basic troubleshooting, route tickets, and ensure SLA adherence across Windows, macOS, and mobile platforms.

The role requires at least 1 year in IT support, MSP exposure, and strong customer service skills. A High School Diploma is necessary, with knowledge of Microsoft 365 administration and ticketing processes.

We invite applications for the Service Desk Support Specialist position located in United States.

The following position is for a Service Desk Support Specialist with Heartland Business Systems, LLC.

Our group is growing, and we are hiring a Service Desk Support Specialist in United States.

This Full Time position is for the Service Desk Support Specialist role at Heartland Business Systems, LLC.

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