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This role is with Maximus. Way Up is partnering with Maximus to hire top talent.

Description & Requirements

Maximus is a leading provider of technology, consulting, and program services to government agencies. We deliver leading-edge digital solutions through our Technology Consulting Services (TCS) division using Advanced Analytics (AI, ML, RPA), Comprehensive Cybersecurity Solutions, Dev Sec Ops , Human Centered Design, and advanced cloud platforms.

The Field Operations Manager (IT) applies deep expertise in field deployments, IT infrastructure management, and hardware procurement. Plans and leads major technology and site assignments. Evaluates performance results and recommends changes to optimize field operations and project success. Functions as a technical expert across multiple project assignments and may supervise other deployment staff.

This position is contingent upon contract award.

The role must be performed on-site at the Camp Springs. Maryland location. Occasional paid travel CONUS and OCONUS may be required to field offices as needed.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS
170, P2, Band 5

Job-Specific

Essential Duties and Responsibilities:

• Coordinate large-scale field operations deployments, including opening new facilities, office moves, relocations, and infrastructure refresh activities.
• Oversee IT infrastructure management, ensuring seamless integration of servers, storage, and network devices in field locations
• Lead hardware procurement processes: define requirements, source vendors, manage purchase orders, and track delivery schedules
• Support and maintain network interoperability and consistency/redundancy on capabilities between field offices.
• The Field Operations Manager shall work with the Government Deployment Manager during coordination of large office moves, opening of new facilities, relocations and refresh activities. Manage and coordinate urgent and complicated support issues.
• Shall be willing to travel and have strong project management and supervisory skills.
• The Field Operations Manager shall manage the Contractor deployment IT staff and review/evaluate their work.
• Coordinate and perform network troubleshooting and remote site support as required.
• Serve as the primary point of contact (POC) for deployment activities and be responsible for implementing deployment plans.
• In addition, they shall ensure task order deployment staff attend weekly Office of Information Technology Facilities calls, Roll-out Operations Center calls, deployment calls, release management calls and Application Support Center calls to ensure IT requirements are provided for these moves, openings and relocations.

• Public Trust clearance or higher; due to contract requirements candidates must be US citizens without dual citizenship with another country
• Bachelor’s Degree or higher
• 3+ years technical project management experience
• PMP certification or equivalent
• Candidate must have ITIL certification or be willing and able to obtain this certification prior to offer being made.
• Infrastructure background; knowledgeable of IT service desk environment (ITSM), specifically Service Now
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