Project Manager – Microsoft 365; M365) Team

Company: Diverse Agile Solutions, LLC (DAS)
Position: Project Manager – M365 Team
Employment Type: Full-Time
Work Arrangement: [Insert On-Site / Hybrid / Remote]
Location: [Insert Location]

Diverse Agile Solutions, LLC (DAS) is a technology services company specializing in Networking, Cloud, Enterprise IT Modernization, Agile Transformation, Dev Sec Ops , Cybersecurity, Custom Software Development, and AI/ML solutions.

We partner with government, higher education, and commercial organizations to provide highly skilled technology professionals and deliver innovative IT solutions. Our team combines strong technical expertise with Agile delivery practices to help clients modernize their technology environments and improve operational performance.

Diverse Agile Solutions is seeking an experienced Project Manager – Microsoft 365 (M365) to support an M365 team responsible for both operational services and project-based initiatives.

This position combines hands-on project management, Scrum Master facilitation, and operational coordination
. The successful candidate will use Kanban methodology to manage workflow, facilitate Agile ceremonies, remove impediments, coordinate stakeholders, and ensure M365 projects and operational activities are delivered efficiently.

The ideal candidate is comfortable working in a fast-paced enterprise IT environment where priorities can shift quickly and multiple projects, operational requests, incidents, and service commitments must be managed simultaneously.

• Facilitate daily stand-up meetings and ensure team alignment on priorities.
• Manage and optimize the team's Kanban board and workflow.
• Establish and monitor appropriate Work in Progress (WIP) limits.
• Identify and remove impediments and blockers affecting team productivity.
• Coach team members on Agile and Kanban principles, practices, and continuous improvement.
• Facilitate retrospectives and help identify and implement process improvements.
• Monitor workflow and Agile/Kanban metrics to improve predictability and delivery.

• Plan, coordinate, and deliver Microsoft 365-related projects on schedule and within scope.
• Develop project schedules, resource plans, milestones, dependencies, and risk mitigation strategies.
• Coordinate activities across IT teams, business units, vendors, and other stakeholders.
• Track project progress, issues, risks, dependencies, and action items.
• Provide clear and timely status updates to leadership and stakeholders.
• Facilitate project meetings and maintain appropriate project documentation.
• Ensure effective knowledge transfer and transition of completed initiatives into operational support.
• Manage competing priorities while maintaining visibility into project and operational commitments.

• Oversee day-to-day operational activities supporting Microsoft 365 services.
• Prioritize and triage incoming service requests, incidents, and operational work.
• Monitor and manage Service Level Agreements (SLAs) and operational performance metrics.
• Coordinate maintenance windows and planned service activities.
• Support change management processes and ensure appropriate coordination and documentation.
• Assist with capacity planning, resource allocation, and workload balancing.
• Coordinate operational activities across Microsoft 365 and related enterprise technology platforms.

• 5–7 years of experience in IT project management, Scrum Master, Agile delivery, or a closely related role.
• Demonstrated experience managing project-based and operational work simultaneously
  .
• Experience facilitating Agile ceremonies within a…