Senior Manager, Tax Product Development

The Senior Manager, Microsoft Dynamics is responsible for leading the strategy, development, implementation, and ongoing support of enterprise Microsoft Dynamics solutions that enable critical business operations.

The Senior Manager, Microsoft Dynamics is responsible for leading the strategy, development, implementation, and ongoing support of enterprise Microsoft Dynamics solutions that enable critical business operations. This role combines strong hands-on technical expertise with people leadership, serving as a manager for BDO Tax products and platforms, including AI-enabled solutions supporting Partnership, Direct Tax (Business Tax), Indirect Tax, and Dynamics/ERP integrations. This role oversees a team of developers, engineers, and system specialists while actively contributing to solution architecture, system enhancements, integrations, and operational support.

The Senior Manager will drive the delivery and maintenance of production-grade Microsoft Dynamics environments, ensuring scalability, reliability, security, and alignment with business objectives. Partnering closely with business stakeholders and cross-functional technology teams, this leader will translate business requirements into innovative technology solutions, optimize processes through automation, and champion continuous improvement initiatives. The ideal candidate possesses a strong background in enterprise software engineering, proven experience managing Dynamics platforms in complex environments, and a demonstrated ability to lead high-performing teams while balancing strategic vision with direct execution.

• Leads the design, implementation, and hands-on development of software features and platform capabilities for BDO Tax products. Leads the design, implementation, and hands-on development , including integration patterns for Dynamics/ERP/3rd party tax and accounting systems
• Provides technical direction on architecture, code structure, scalability, and reliability for services, APIs, and user-facing applications
• Leads and manages a team while serving as a direct manager, actively utilizing Microsoft Dynamics to oversee daily operations, optimize processes, drive performance, and support strategic business objectives
• Designs and develops scorecards for evaluation of candidate business applications
• Creates dashboard presentations of quantitative and qualitative scoring of candidate options
• Supports Technical Leads, Developers and Managers by providing functional clarifications and setting expectations with team and client
• Solution Functional Design:
  Performs functional (business process) solution design in business applications (CE, ERP, CRM, HCM & related) contexts, to provide maximized business value and deliver strong business agility while meeting applicable requirements and constraints
• Program & Project Management:
  Supports, and manages aspects of business applications implementations
• Documents and maintains project milestones, phases, elements, and budget
• Monitors project progress by tracking risks, actions, issues, decisions, and other activities
• Develops references for users by writing and maintaining user documentation; providing help desk support; training users
• Manages and performs systems configuration tasks (but not coding/development) for process work streams as directed
• Provides ongoing support during project implementations and post-go-live support
• Responsible for configuration of solution based on requirements
• Fosters a positive demeanor, learning attitude and client service mentality with the team
• Travel – up to 25%, as needed
• Other duties, as required

• Owns and drives completion of projects and large key work streams within as directed by…