Product Support Specialist - SQL & SaaS
Listed on 2026-10-06
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IT/Tech
Technical Support, IT Support, HelpDesk/Support
Relativity is seeking an Application Analyst in Customer Support who provides specialized technical help across a product vertical for both technical and non-technical customers. You will diagnose, troubleshoot, and resolve software and network issues, and communicate with clients by phone and email while expanding your Relativity knowledge.
You will create, manage, and escalate tickets in Salesforce, ensure accurate documentation, meet SLAs, and report progress to management.
This position is for the Product Support Specialist - SQL & SaaS role at Relativity.
All applications are reviewed carefully by our team.
The position is based in Washington, DC, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 54.000 - 80.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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