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IAM Helpdesk Lead – Tier 2 ; Hybrid​/On-site

Job in Washington, District of Columbia, 20022, USA
Listing for: E-Logic, Inc.
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 85000 - 110000 USD Yearly USD 85000.00 110000.00 YEAR
Job Description & How to Apply Below
Position: IAM Helpdesk Lead – Tier 2 Support (Hybrid/On-site)

E-Logic, Inc. is seeking a Tier 2 Helpdesk Lead in Washington, DC to manage the USAidam Helpdesk for EOUSA. You will lead a team, resolve escalated issues, and mentor staff while ensuring compliance with government guidelines.

The role requires 3+ years in IT support, US citizenship, CAC/Public Trust eligibility, and hands-on experience with IAM tools like SailPoint and Okta. On-site with potential for hybrid work, you will coordinate with government management and prime contractor.

Are you ready to take on the IAM Helpdesk Lead – Tier 2 Support (Hybrid/On-site) role at E-Logic, Inc.?

This role, IAM Helpdesk Lead – Tier 2 Support (Hybrid/On-site) at E-Logic, Inc., could be your next move.

We would love to welcome a new IAM Helpdesk Lead – Tier 2 Support (Hybrid/On-site) to our organisation in Washington, DC, United States.

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