Hybrid NYC SaaS Product Support Specialist
Listed on 2026-10-06
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IT/Tech
HelpDesk/Support, Technical Support, SaaS Sales -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
HiBob is expanding its Customer Experience team in the New York metro area. As a Product Support Specialist, you will be the frontline expert helping customers successfully use our SaaS HR platform, troubleshooting issues and guiding users through workflows.
You will collaborate with Product, Engineering, and Customer Success to resolve issues, contribute to knowledge bases, and improve support processes. We value strong communication and a customer-first mindset.
For the Hybrid NYC SaaS Product Support Specialist position at Hibob, we are reviewing applications now.
Step into the Hybrid NYC SaaS Product Support Specialist role at Hibob in Washington, DC, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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