Onsite Federal IT Help Desk Specialist
Listed on 2026-10-06
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IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
TCG, a B Corp government contractor, seeks a Help Desk / IT Support Specialist for a high-profile Federal agency project. This onsite role in Washington, DC requires US citizenship and the ability to pass a federal clearance. You will diagnose hardware/software issues, support desktops and mobile devices, and document incidents in a ticketing system.
Five days onsite weekly. Candidates should have at least 2 years of customer service experience, strong communication, and familiarity with Jira
The Onsite Federal IT Help Desk Specialist role at TCG is now open for applications in Washington, DC, United States.
The position is based in Washington, DC, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 62.000 - 72.000.
We aim to respond to suitable candidates as soon as possible.
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