Senior Enterprise Service Desk Lead
Listed on 2026-10-06
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IT/Tech
HelpDesk/Support, IT Support
Stratas Corp is seeking an Enterprise Service Desk Senior to provide advanced customer support and technical assistance for enterprise IT services within the MCEN environment at the Pentagon. You will respond to inquiries, troubleshoot issues, manage tickets, and ensure timely resolution in line with SLAs.
The role requires a High School Diploma or equivalent, 3+ years in IT customer service, and certifications such as CompTIA Security+ and MTA for Windows.
We would love to welcome a new Senior Enterprise Service Desk Lead to our group in Washington, DC, United States.
The advertised compensation is 50.000 - 65.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Enterprise Service Desk Lead role in the description above.
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