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Senior IT Support Technician - Escalations & End-User Expert

Job in Washington, District of Columbia, 20022, USA
Listing for: Judge Group, Inc.
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 48000 - 52000 USD Yearly USD 48000.00 52000.00 YEAR
Job Description & How to Apply Below

Judge Group, Inc. is seeking an IT Support Technician III to deliver advanced technical support in a large enterprise environment in Washington, DC. The role acts as a Tier 2/3 escalation resource across hardware, software, OS, and network devices, driving incident resolution and knowledge sharing.

You will collaborate with cross-functional teams, mentor junior staff, and contribute to process improvements through documentation and SLA-driven operations.

This is a strong opening to take on the Senior IT Support Technician
- Escalations & End-User Expert role at Judge Group, Inc.

We are seeking a motivated Senior IT Support Technician
- Escalations & End-User Expert to join Judge Group, Inc. in Washington, DC, United States.

Consider building your career as a Senior IT Support Technician
- Escalations & End-User Expert at Judge Group, Inc.

Position Requirements
10+ Years work experience
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