Senior Help Desk Tech II - ITIL & EOUSA
Listed on 2026-10-06
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
CGS Federal seeks a Senior Help Desk Technician to deliver Level 1 & 2 Help Desk support for EOUSA, handling end-user devices, accounts, software, and conference room setups. The role emphasizes ITIL practices, documentation, and proactive reporting.
Candidates should have ITIL Foundations, Change Management experience, and a DoD Public Trust level clearance or higher. This is a full-time on-site position with CGS in the Washington, DC area.
We would love to welcome a new Senior Help Desk Tech II - ITIL & EOUSA Support to our group in Washington, DC, United States.
As a Senior Help Desk Tech II - ITIL & EOUSA Support, you will play an important part at CGS Federal (Contact Government Services) in Washington, DC, United States.
We invite applications for the Senior Help Desk Tech II - ITIL & EOUSA Support position located in Washington, DC, United States.
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