Federal IT: Customer Success & Service Delivery Leader
Listed on 2026-10-06
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IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
HelpDesk/Support
Koniag IT Systems, LLC, a Koniag Government Services company, seeks a Customer Success / Service Delivery Lead in Washington, DC to drive stakeholder engagement, service adoption, and high-quality IT service delivery for a federal enterprise environment.
The role requires translating complex performance data into clear insights for leadership and end users, operating autonomously with minimal government escalation, and leading the customer success function across multiple contractor teams.
This posting is for the Federal IT:
Customer Success & Service Delivery Leader role at Koniag Government Services, based in Washington, DC, United States.
All applications are reviewed carefully by our team.
The position is based in Washington, DC, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 120..
We aim to respond to suitable candidates as soon as possible.
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