Senior IT Help Desk Technician — SaaS & Automation
Listed on 2026-10-07
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
The Washington Post is seeking a motivated Tier 1 Help Desk Analyst to deliver advanced technical support in a SaaS-driven IT environment. You will manage user accounts, troubleshoot incidents, and support Windows and macOS devices.
You will collaborate with Engineering and Technology teams to automate tasks using Power Shell and APIs, while following ITSM processes to improve service delivery. This onsite role supports multiple SaaS platforms in a fast-paced environment.
For the Senior IT Help Desk Technician — SaaS & Automation position at Nashville Public Radio, we are reviewing applications now.
As a Senior IT Help Desk Technician — SaaS & Automation, you will play an important part at Nashville Public Radio in Washington, DC, United States.
We invite applications for the Senior IT Help Desk Technician — SaaS & Automation position located in Washington, DC, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).