Senior IT Service Desk Specialist - VIP & Desktop Support
Listed on 2026-10-07
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Empower AI is seeking a Senior Computer User Support Specialist to join the Enterprise IT Service Desk for DIGIT. You will provide on-site assistance and manage incidents for VIPs and executives, with clear problem documentation and frontline support for Windows, email, and AD-related tasks.
Responsibilities include ticket handling, troubleshooting, and interdepartmental coordination. A Public Trust clearance (or ability to obtain) and ITILv4 certification are required or obtainable within 120
We have an opening for a Senior IT Service Desk Specialist - VIP & Desktop Support in Washington, DC, United States within Management & Operations, IT & Technology.
The advertised compensation is 37.000 - 56.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior IT Service Desk Specialist - VIP & Desktop Support role in the description above.
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