Tier 1 Service Desk Agent - Government IT Support; DC)
Listed on 2026-10-07
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IT/Tech
HelpDesk/Support
The Bowen Group (a GTSC Company) seeks experienced Service Desk Agents, Tier 1, to support the US House of Representatives. Location is Washington, DC, onsite in the National Capitol complex with nationwide office support.
Responsibilities include frontline Tier 1 support, software installation and usage, and remote access tools such as RSA SecurID and VPN. Ideal candidates have 3+ years in service desk roles, experience with macOS, Microsoft 365, VPN, and ticketing systems, and the ability to
This role, Tier 1 Service Desk Agent - Government IT Support (DC) at The Bowen Group (a GTSC Company), could be your next career step.
The position is based in Washington, DC, United States.
This opportunity is part of our work in Other.
The advertised compensation is 45.000 - 60.000.
We aim to respond to suitable candidates as soon as possible.
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