Enterprise Helpdesk & ITSM Lead; Govt Client
Listed on 2026-10-07
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IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Strativia is seeking a Helpdesk Manager to provide leadership for enterprise helpdesk services supporting a federal client. The role oversees daily operations, staffing, quality control, and service-level performance.
You will coordinate Tier 1–3 resources, implement ITSM practices, and develop management and transition plans, while maintaining reporting to client leadership and ensuring compliance with contractual requirements.
Consider building your career as a Enterprise Helpdesk & ITSM Lead (Govt Client) at Strativia.
We have an opening for a Enterprise Helpdesk & ITSM Lead (Govt Client) in Washington, DC, United States within Management & Operations, IT & Technology.
This role, Enterprise Helpdesk & ITSM Lead (Govt Client) at Strativia, could be your next opportunity.
Are you ready to take on the Enterprise Helpdesk & ITSM Lead (Govt Client) role at Strativia?
We would love to welcome a new Enterprise Helpdesk & ITSM Lead (Govt Client) to our group in Washington, DC, United States.
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