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Portal Administrator - ITSM & Zendesk Specialist

Job in Washington, District of Columbia, 20022, USA
Listing for: Aac-Inc
Full Time position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, Systems Administrator, IT Support
Salary/Wage Range or Industry Benchmark: 55000 - 85000 USD Yearly USD 55000.00 85000.00 YEAR
Job Description & How to Apply Below

Aac-Inc is seeking a motivated IT professional in Washington, DC to provide frontline support for federal agency systems. This full-time role emphasizes effective ticket handling, problem resolution, and clear communication with users.

The ideal candidate has a high school diploma or GED, at least four years of IT experience, and familiarity with ITSM ticketing tools such as Zendesk or Oracle Right Now, plus a willingness to obtain a public trust clearance.

For the Portal Administrator - ITSM & Zendesk Specialist position at Aac-Inc, we are reviewing applications now.

The Portal Administrator - ITSM & Zendesk Specialist role at Aac-Inc is now open for applications in Washington, DC, United States.

Join us at Aac-Inc as our next Portal Administrator - ITSM & Zendesk Specialist in Washington, DC, United States.

We are currently recruiting a Portal Administrator - ITSM & Zendesk Specialist for our team in Washington, DC, United States.

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