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Emergency IT Support Specialist

Job in Washington, District of Columbia, 20022, USA
Listing for: DC Government
Full Time position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: 24/7 Emergency IT Support Specialist

The District of Columbia Government's Homeland Security and Emergency Management Agency (HSEMA) seeks an IT Helpdesk Technician to handle Tier I/II support for hardware, software, and applications across agency end users. The role includes configuring software, managing user accounts, and documenting incidents to ensure operational readiness for the EOC and fusion center during activations.

Strong communication, patience, and organization are essential, with experience in emergency management IT

We are currently recruiting a 24/7 Emergency IT Support Specialist for our team in Washington, DC, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the 24/7 Emergency IT Support Specialist role at DC Government, based in Washington, DC, United States.

We are looking to fill the 24/7 Emergency IT Support Specialist position at DC Government in Washington, DC, United States.

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