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ITSM Engineer - ServiceNow, ITIL Expert & Incident Lead

Job in Washington, District of Columbia, 20022, USA
Listing for: GovCIO
Full Time position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    IT Consultant, IT Support, IT Project Manager, IT Specialist
Salary/Wage Range or Industry Benchmark: 94000 - 130000 USD Yearly USD 94000.00 130000.00 YEAR
Job Description & How to Apply Below

GovCIO is seeking an ITSM Engineer to support the DFC onsite in NW Washington, DC. This role focuses on Service Now ITSM, ITIL processes, and governance across incident, problem, change, knowledge, and CMDB management.

The successful candidate will lead major incident coordination, drive root cause analysis, and ensure audit-ready documentation while collaborating with cross-team stakeholders in a federal contracting environment. Onsite work in Washington, DC.

The ITSM Engineer
- Service Now, ITIL Expert & Incident Lead role at GovCIO is now open for applications in Washington, DC, United States.

We have an opening for a ITSM Engineer
- Service Now, ITIL Expert & Incident Lead in Washington, DC, United States within IT & Technology.

This role, ITSM Engineer
- Service Now, ITIL Expert & Incident Lead at GovCIO, could be your next move.

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