Computer Scientist​/Support Specialist

The Information Technology Office (ITO) has an opening for a Computer Scientist/Support Specialist to work in a production environment. The Center's current systems environment includes virtualization technologies, storage area networks, file share appliances, automated backup systems, secure remote connectivity, intranet, and cloud services.

Federal government benefits are applicable. An array of supplemental benefits is also offered, including a transportation subsidy and a flexible benefit program allowing for pre‑tax deductions for health insurance, health care, dependent care, and commuter expenses. The FJC is in the Thurgood Marshall Federal Judiciary Building, conveniently situated to public transportation directly beside Union Station. The Marshall Building houses a child development center, a health fitness facility, and a cafeteria for its tenants.

• Possess an undergraduate degree;
• Have two years of related work experience;
• Display excellent collegial and customer service skills;
• Be able to write clearly when conveying complex technical concepts;
• Be professional and maintain decorum in high stress and time sensitive situations;
• Use organizational and time management skills and tools when carrying out responsibilities;
• Demonstrate the ability to work collaboratively and cross‑functionally;
• Possess a drive to keep pace with industry changes and innovations;
• Possess analytical skills and the ability to quickly troubleshoot and solve technical problems; and
• Communicate effectively and professionally as a member of a highly productive Systems Team working on multiple, simultaneous initiatives.

• Have demonstrated experience with cloud technologies such as Microsoft 365, Azure, MacOS and/or MDM such as Workspace One and Intune;
• Have a keen interest in cybersecurity concepts and their importance;
• Be familiar with Mobile Device Management (MDM) platforms;
• Be familiar with desktop Productivity Applications:
  Microsoft 365, Adobe Acrobat, Adobe Creative Cloud, AI, File Maker, etc.;
• Be familiar with Net App or other storage technologies;
• Have experience with creating user documentation;
• Have experience in identifying and recommending proactive solutions and efficiency steps to continuously improve the user experience;
• Possess time and work management skills;
• Possess the ability to respond quickly to daily requests; and
• Have an understanding of, or an interest in, the federal courts.