Custodian

The Campus and Experiences division creates and supports inspirational experiences for live audiences and delivers excellent service and operations at National Geographic Society facilities. The division is responsible for our Base Camp headquarters, including all aspects of the Museum of Exploration. This division also produces and generates revenue through National Geographic Live, Speakers Bureau and National Geographic’s Traveling Exhibitions programs. The Campus and Experiences team is responsible for creating amazing brand experiences for live audiences and delivering excellent service and operations at NGS headquarters.

The team is currently focused on the Base Camp renovation project, including all construction, content and design, revenue and operations planning, and overall budget and schedule management. They also produce and generate revenue through National Geographic Live and National Geographic’s Traveling Exhibitions programs. The Campus & Experiences Division is seeking a reliable, versatile, and proactive Custodian to provide support to the Custodial Manager and Custodial Supervisor(s) to perform a variety of duties for the National Geographic Society and various tenants.

This role will ensure our facility operates smoothly, cleanly, and safely. This role is a critical component of our facilities team, combining expert janitorial services with essential operational support. Key responsibilities include daily and routine or project-based cleaning, seasonal duties, setup and teardown for facility events, assistance with office relocations, and daily porter services to maintain continuous facility function. Flexibility, a can‑do attitude, and a proactive approach to facility upkeep are essential.

We are seeking a team member who values interoperability and is ready to jump in and support colleagues across different projects when needed. At the Museum of Exploration, we believe that our greatest successes come from shared expertise and a willingness to step outside of a single role. This isn’t just a part of the job; it’s a core aspect of how we operate and collaborate, reflecting the spirit of partnership that defines National Geographic's culture.

This position is considered essential. Essential employees are required to report to and remain at work during emergencies. This role requires flexibility to work various shifts, which may include weekends, holidays, early mornings, or late evenings to support our year‑round operations and event schedules.

General Cleaning and Sanitization (45%)
Performs a wide range of cleaning tasks, including sweeping, mopping, scrubbing, and washing floors and other surfaces inside buildings. Operates light and heavy commercial‑type floor care equipment, such as buffers and shampoo machines. Vacuums and spot cleans carpets and rugs in offices, exhibits, and public areas. Cleans and dusts furniture, exhibit cases, pictures, chairs, door trim, light fixtures, and all other horizontal surfaces.

Washes windowsills and interior glass in doors and partitions to maintain a pristine appearance.

Restroom and Common Area Servicing (25%)
Thoroughly cleans and sanitizes all restrooms, including tile walls, shelves, and stall partitions. Restocks all restroom supplies daily, including soap, paper towels, and toilet paper, ensuring dispensers are full and functional. Monitors restrooms and public spaces for maintenance issues, such as clogged drains or burned‑out lights, and promptly reports them to the supervisor.

Exterior and Seasonal Maintenance (10%)
Maintains cleanliness of immediate exterior areas, including entrances and walkways, by sweeping debris and removing trash from exterior receptacles.…