Maintenance Coordinator

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The mission of Jubilee Housing is to build diverse, compassionate communities that create opportunities for everyone to thrive. Since 1973, Jubilee has worked to provide high quality affordable housing and holistic support to individuals and families in the Adams Morgan, Mount Pleasant and Columbia Heights neighborhoods of Washington D.C. Jubilee operates more than a dozen properties totaling over 500 homes and has an active development pipeline of new affordable housing, including D.C.’s first urban aquaponics and hydroponics farm located in the basement and rooftop of one of our buildings.

Jubilee also offers robust programming for residents and community members as they pursue life goals.

Jubilee’s Justice Housing® model is built on the principle of providing deeply affordable homes with onsite or nearby services located in neighborhoods where resources such as good schools, grocery stores, and public transportation are readily accessible. Jubilee is seeking individuals who want to work with us to ensure Justice Housing becomes a reality for all who need it.

The Maintenance Coordinator provides the maintenance team with administrative support and timely coordination of work with vendors, maintenance staff, Community Managers, and residents. The role tracks and closes out maintenance tickets, schedules maintenance requests and vendor services, supports bid and contract activity with maintenance teams and Property Management, and supports contract administration and procurement activities.

• Answer and generate work orders for all incoming maintenance calls in a timely, accurate, and complete manner.
• Track and monitor the status of all maintenance tickets and work orders, following up with maintenance leads to ensure timely closeout.
• Together with the Maintenance Supervisor and maintenance leads, prioritize, assign, schedule, and coordinate maintenance requests and work orders for the team, including assignment to maintenance staff or external contractors.
• Maintain the team calendar for inspections, preventive maintenance, vendor scheduling, and other maintenance events, and coordinate the closure of all outstanding items with the assigned technician to ensure timely compliance.
• Communicate with outside vendors regarding maintenance jobs.
• Communicate with Property Management and maintenance teams regarding issues at the properties.
• Manage the key tracking system and access at the properties.
• Respond and follow up with resident, vendor, and Community Manager calls, emails, and voice messages promptly.
• Coordinate the maintenance component of unit turnovers, including tracking required repairs, scheduling maintenance staff and contractors, and monitoring progress to ensure vacant units are made ready within established timelines.
• Work with maintenance teams, Community Managers, Maintenance Supervisor, and Vice President of Property Management to solicit and coordinate bids, comparing vendor proposals, and coordinating contract negotiations for goods and services.
• Coordinate and track contract expirations, extensions, renewals, and terminations, working with the Maintenance Supervisor and Vice President of Property Management to ensure required actions are completed on time.
• Review maintenance invoices for accuracy and completeness prior to submission to Accounts Payable.
• Maintain accurate records of maintenance activities, including work orders, inspections, and repairs.
• Order and maintain inventory of maintenance supplies, equipment, and spare parts.
• Support fire and life-safety inspections and drills, coordinating with the Maintenance Supervisor to keep life-safety systems and equipment…