Elevator Service Operation Manager
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-02-27
Listing for:
Collins Elevator Service Inc
Full Time
position Listed on 2026-02-27
Job specializations:
-
Management
Operations Manager, Program / Project Manager, General Management, Contracts Manager
Job Description & How to Apply Below
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
A small union elevator service company serving the Washington, DC metropolitan area is seeking to fill a full-time position for Elevator Service Operations Manager.
Job Responsibilities:Fast-paced environment with the opportunity to develop your field operations career. We are seeking a committed, responsible, motivated, top-performing elevator field operations professional to deliver high-quality products/services that meet customer needs.
The successful candidate will be responsible for overseeing and managing the entire Service Department, including all maintenance and repair services.
Key areas of responsibility include:- Set clear vision and goals for the Service and Maintenance Department to achieve targeted performance metrics.
- Supervise, manage, oversee, and optimize the Service/Repair and Maintenance department in increased growth and profitability, customer satisfaction, and safety.
- Analyze job completion to determine shortfalls and develop action plans to improve performance.
- Dispatching – Schedule maintenance visits and service requests, testing coordination, callback management, manage maintenance completion.
- Field efficiency - communicating, managing, directing field technicians.
- Seeking bid solicitations.
- Performing site surveys – perform layouts, field measurements, prepare maintenance agreements, proposals and bids, pricing, contracts, open order repair.
- Labor and material costs management – ordering parts.
- Customer communication and satisfaction.
- Enforcing company guidelines and rules.
- Maintain a sterling representation of the company at all times.
- Experience leading field technicians and/or supervisors in performing elevator maintenance and repair functions.
- Very strong knowledge of elevators, elevator service contracting, and elevator service estimating.
- Very comfortable in a technical environment utilizing Microsoft-based computer software - Word, Excel, PowerPoint, and Outlook.
- Proven success in leading others is crucial.
- Excellent communication skills.
- Highly team-oriented.
- Self-motivated individuals who have the ability to manage many simultaneous projects and responsibilities.
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