Director, Corporate Reputation - Healthcare & Life Sciences

Who We Are

FTI Consulting is the world's leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world's leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.

At FTI Consulting, you'll be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world's leading experts in your field, you'll be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you.

Are you ready to make an impact?

We provide our clients with a comprehensive view of strategic communications that leverages our integrated suite of services, including financial communications, corporate reputation, transaction communications and public affairs in all the major markets around the world.

As a Director in the Corporate Reputation practice, you will take an active role in supporting the day-to-day management of client accounts. You will be responsible for managing both up and down within account teams as you develop and execute communications strategies, including drafting and reviewing documents for client use and ensuring work meets clients' expectations. Mentoring and coaching junior members of account teams is an important part of the senior director role to ensure all team members have the skills and tools to perform well at their level.

• Develop and advise on clients' communications strategies to help position companies and/or executives appropriately within their peer set
• Write and edit a variety of materials as it relates to key milestones for clients, such as product launches, data readouts, executive changes, etc. Materials may include memos, press releases, presentations, emails, media pitches, web content
• Serve as one of the day-to-day client contacts for select accounts; manage the overall quality of work on multiple accounts
• Deliver high-quality work focused on client needs; strong attention to detail
• Create client-ready deliverables in a timely and efficient manner
• Consistently seek ways to improve client service; anticipate client needs
• Demonstrate a good understanding of the healthcare industry landscape including key stakeholders, policies, companies, industry organizations, events/conferences, etc.
• Exhibit ability to manage account teams and support clients with minimal oversight; take a proactive approach and anticipate client needs
• Consistently seek ways to improve client service; anticipate client needs
• Counsel clients about industry developments and news
• Identify resource needs and work with team to assign individual responsibilities
• Support billing procedures to ensure timely and accurate delivery of client invoices

• Maintain strong relationships with clients
• Identify emerging opportunities to add more value for the client
• Participate in the generation of new business proposals and presentations
• Cultivate an internal and external network and identify areas where you/the team can support

• Support the development, production and marketing of thought leadership surrounding emerging trends and healthcare issues
• Anticipate potentially difficult situations and be able to evaluate strategies and alternatives with senior management
• Demonstrate a willingness to take responsibility for outcomes and to assist others when needed
• Effectively manage competing demands for time
• Work with junior staff as a leader and demonstrate mentoring ability; effectively manage individuals and teams and foster a positive team culture

Direct access to leadership with defined long-term career planning will ensure you continue to develop your skills as a communications and change management practitioner. This position also allows the unique opportunity to partner with internal teams in various specialty areas to tackle a myriad of high visibility client challenges across industries. With an emphasis on a collaborative team approach, we all learn from each other as we share diverse perspectives and ways of working to best meet client challenges and continue to grow the firm.

• Bachelor's degree in relevant industry or field
• Minimum five years of work experience at a communications agency, specializing in healthcare, or a relevant in-house communications team
• Superior writing, editing, and researching skills; understanding of Associated Press Style Guidelines
• Solid grasp of healthcare landscape, traditional media relations, digital and social media and research
• Desire and ability to work in a fast-paced, multi-tasking, deadline-oriented dynamic environment with…