Vice President of Operations

Job Description

Perkins Management Services is a leading provider of comprehensive food service solutions, offering cafeteria services, catering services, and retail services (including branded outlets like Fuddruckers, Starbucks, Pizza Hut, Chick‑Fil‑A, and more). We serve a diverse clientele in the educational and government sectors across Alabama, South Carolina, North Carolina, and Washington, DC. Our mission is to deliver high-quality, nutritionally sound, and culturally diverse dining experiences.

We are on the brink of expansion, with new clients and geographical locations on the horizon. In alignment with our growth, we are seeking a Vice President of Operations to lead our dynamic team.

Location:
Washington, DC (with extensive travel to our units)

• Oversee daily operations across all accounts, ensuring the delivery of high-quality food services.
• Manage and mentor 4 District Managers, guiding them in overseeing operations in Alabama, South Carolina, North Carolina, and Washington, DC.
• Conduct weekly Operations Management Calls to ensure cohesive strategies and operations across all units.
• Engage in budget management, overseeing the financial health and resource allocation of each account.
• Lead talent review and talent acquisition processes to ensure high-quality staffing at the account level.
• Foster strong customer service relations with client leadership at each account, acting as a senior representative of Perkins Management Services.
• Develop and execute operational strategies to meet and exceed organizational goals.
• Measure operational success using key performance indicators and implement strategies for continuous improvement.
• Work closely with the Senior Executive Vice President, providing situational awareness and insights into all operational matters.

• Bachelor’s Degree in a Food Operations-related field
• Proven track record of strong communication skills, with the ability to engage and motivate a diverse team
• Experience managing high volume and multi-account responsibility; with at least 5 or more years of experience
• A strong background in hospitality and operations
• Financial and creative problem-solving acumen

• Master’s Degree in a Food Operations-related field
• Experience managing high volume and multi-account responsibility; with at least 10 or more years of experience
• Knowledge of current trends and innovations to drive client value

• A role at the heart of a growing company with the opportunity to shape our future operations.
• Extensive travel opportunities to our diverse range of accounts.
• Competitive salary and benefits package.
• A supportive, dynamic work environment where your contributions are valued and celebrated.

If you are a strategic thinker with a passion for food service excellence and a desire to lead operations at a growing company, we would love to hear from you. Please submit your resume and a cover letter detailing your experience and why you are the perfect fit for Perkins Management Services.

Perkins Management Services is an Equal Opportunity Employer and we value diversity in our workforce.