Senior Consultant

Description

Potomac Haven is a purpose-driven professional services firm dedicated to providing digital transformation and program support services for a range of diverse federal missions (national security, healthcare, financial services, logistics, and more). We are seeking an experienced Senior Consultant to serve as the principal high-level advisor for a one-year federal contract (with potential extension options) providing program management and analytical support services for the U.S. Coast Guard’s Personnel Service Center (PSC).

The purpose of this contract is to support the USCG’s Business Operations Division and its associated business lines – including Business Operations, Pay and Personnel Center, Community Services Command, Enlisted Personnel Management, Officer Personnel Management, Personnel Support, Reserve Personnel Management, and Civilian Personnel Management. The scope of work encompasses a broad range of activities to facilitate PSC’s organizational objectives, including but not limited to change management, strategic communications, strategic planning, business transformation, initiative management, governance support, software maintenance, and analytical services (with potential support for database improvements and data migration efforts as required).

This is a Key Personnel role, meaning you will be central to the project’s success and expected to remain in the role for the contract’s duration. Your key responsibilities are to keep the overall engagement focused on strategic objectives, mentor the consulting team on best practices, and act as a linchpin between the contractor’s work and PSC leadership’s vision. In this capacity, you will guide executive-level initiatives and provide overarching direction across all project tasks, steering program-level strategic planning efforts, ensuring alignment with DHS and Coast Guard leadership directives, advising on major change management and business transformation activities, and overseeing the integration of multiple task areas so that all change initiatives, strategic plans, and process improvements support the Coast Guard PSC’s mission and senior leadership priorities.

Additional Responsibilities include:

• Strategic Planning & Analysis:
  Provide enterprise-level guidance and oversight for PSC’s strategic planning efforts, ensuring all planning activities align with higher-level Coast Guard and DHS strategies and directives. Steer the integration of performance management into strategic planning by ensuring that as PSC updates its strategic goals and objectives, corresponding performance metrics and monitoring tools are in place to track progress toward those goals.
• Updating the PSC Strategic Plan:
  Direct the updating of the PSC Strategic Plan whenever significant new guidance or policy directives are issued by DHS or Coast Guard senior leadership, ensuring PSC’s strategy remains current.
• Facilitating Senior-Level Strategy Sessions:
  Organize and lead senior leadership strategy sessions (e.g., off‑site workshops, high-level planning meetings), preparing agendas, decision briefs, and after-action reports.
• Strategic Planning Support:
  Ensure all elements of PSC’s strategic framework (mission, vision, goals, objectives, strategies) are cohesively developed and linked, maintaining consistency and alignment among these elements.
• Business & Project Management Support:
  Serve as a senior advisor ensuring that all contractor-provided support aligns with Coast Guard senior leadership and DHS priorities, overseeing the design and initiation of internal PSC communications and program management activities, and providing high-level project management support in all areas outside governmental functions.

• Must have at minimum a Bachelor’s degree in Engineering, Business, or a related field, along with at least 7 years of relevant experience (or 5 years of experience if the candidate holds a Master’s or higher degree). Relevant experience refers to providing direct support to the USCG or other government agencies with missions related to national security, homeland security, or law enforcement, particularly in…