Community Manager - NW, DC

Position: Community Manager
- Project-Based Section 8/HUD/Tax Credit | NW, DC

Type: Exempt

Reports to: Senior Community Manager

Location: Washington, DC

Type: Annual/Full-Time/On-Site

Salary: Medical, Dental, Vision, and Ancillary

Faria Management is the property management division of Dumas Collective®. The firm provides boutique style property management services by bringing an unconventional, solution-based owner’s approach to urban communities. Faria Management’s mission is to provide a brand of luxury affordable housing® which is a high-quality boutique style form of management services, to owners of income-restricted housing. Since commencing on-site management operations in 2015, Faria has increased the size of its portfolio nearly tenfold and currently operates nearly 2,000 units across the Mid-Atlantic region.

If you are a self-motivated leader that possesses a combination of analytical, assertive and personable qualities with experience in the property management industry, then our Community Manager role is for you. The Community Manager will directly report to the Senior Community Manager and will be primarily responsible for the operation of the community or communities under the incumbent’s stead. This position requires excellent communication skills.

Responsibilities include the following:

The Community Manager’s day-to-day responsibilities shall include the following:

• Ensure communities meet or exceed revenue goals by actively managing the budget and ensuring timely lease-up and/or re-leasing
• Detailed review, monitoring and processing of community level invoices/bills for payment within parameters of annual budget
• Actively participate in the annual budget/business plan development in conjunction with the Senior Community Manager
• Ensure an atmosphere of hospitality while maintaining a professional attitude at all times in an occasionally sensitive and challenging environment
• Develop and maintain strong relationships with their community: residents, vendors, etc.
• Oversee marketing and customer retention efforts
• Supervise and inspire on-site staff including but not limited to assistant community managers, community specialists, and service managers, in order to yield or exceed desired goals for each community
• Oversee and manage vendors to ensure the provision of timely, efficient, and on-budget services to their community(ies)
• Oversee the initial income certification, recertification, and compliance reporting for their community(ies)
• Acts as the primary contact to ensure that the property meets and exceeds all contractual property management obligations, including the risk management, safety/security, maintenance, marketing, landscaping, and any other relevant issues
• Oversee the timely completion of maintenance requests
• Forecasts and manages replacement of major capital expense items including HVAC system, roof systems, parking lot surfaces, etc.
• Maintain complete and accurate property records on-site and electronically
• Coordinates collection and documentation of all revenues following lease obligations and accounts receivable procedures
• Other duties as assigned

• Five (5) or more years in experience in property management or hospitality industry
• One (1) or more years in experience directly supervising staff preferred
• Demonstrated ability understand annual budgets and financial reporting
• Excellent written and verbal communications are required
• Proficiency in Microsoft Office Suite:
  Excel, Word, Outlook
• Must be very professional in both appearance and manner, organized, and with a strong eye for detail
• One of the following:
• (COS) Certified Occupancy Specialist
• (TCS) Tax Credit Specialist
• (HCCP) Housing Credit Certified Professional
• MUST HAVE COMPLIANCE EXPERIENCE

• Proactive and extremely responsive
• Personable with a good sense of humor
• Strong financial and analytical skills
• Understanding of fundamental real estate terminology
• Experience with funding programs for affordable housing a plus
• Demonstrated commitment to the mission, philosophy and vision of Dantes Partners and community…