Program Manager

When you become a member of Team DHCF (Department of Health Care Finance), the state Medicaid agency for the District of Columbia, you join our "Mission Possible!" We work every day, in concert with various District government agencies, to streamline access to comprehensive, affordable and quality healthcare services for District residents. Whatever your position within our agency, you will positively impact beneficiaries, their families and their future!

We invite you to bring your skills, your experience and your passion to a job that makes a difference.

This position is located in the Department of Health Care Finance (DHCF), Long-Term Care Administration. The Long-Term Care Administration (LTCA) provides oversight and monitoring programs targeted at elders, people with physical disabilities, and people with Intellectual and Developmental Disabilities (/DD). Through program development and day-to-day operations, the LTCA also ensures access to needed cost-effective, high quality extended and long-term care services for Medicaid beneficiaries residing in home and community-based or institutional settings.

The Program Manager is responsible for ensuring effective operation and management of long-term care service and supports funded by the Medicaid program. The services and support include but are not limited to institutional, State Plan, home health, personal care assistance, participant-directed, and adult day health services and home community-based waivers 1915©.

• Provides effective administration of long-term care services including institutional, home, and community-based services including policy development, program operations and administration, provider relations, development, and beneficiary services through effective management of the staff.
• Ensures program services are compliant with Federal and District laws and rules, policy and procedures and the Medicaid State Plan.
• Develops communications and responds to providers, beneficiaries, and stakeholders’ inquiries and complaints.
• Provides training and technical assistance to providers to ensure compliance with program rules.
• Works in coordination with management in the process of recruiting, screening, and enrolling new service providers.
• Manages systems that are in place to support program operations and service delivery.
• Identifies barriers, resolves problems, and promotes efficiency and quality in the delivery of services.
• Participates in management decision making, conferences and meetings.

Mastery knowledge of and experience in Medicaid policies, procedures, requirements, and guidelines established through CMS and District laws and court rulings.
Mastery knowledge of and experience in management, budget, and development principles and practices.
Mastery knowledge of administrative, financial, and managerial aspects, procedures, and processes.
Mastery knowledge of and ability to analyze information and data for sound objectives, adequacy, effectiveness, and present fact‑finding recommendations and solutions.
Mastery knowledge of skill and ability to plan, develop objectives, assign individual projects tasks, and monitor and report on project status; establish anticipated requirements for completion of work plans, project deadlines, and program priorities.
Mastery knowledge of and skill in establishing anticipated requirements for completing of work plans, establishing project deadlines and program priorities, and providing guidance to subordinate personnel.

Specialized Experience – Experience that equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position, and this is typically in or related to the work of the position to be filled. To be creditable, at least one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression.

None

The work is primarily sedentary and is performed in a typical office setting.

• Tour of Duty:
  Monday - Friday, 8:15 AM to 4:45 PM
• D…