Program Director

Unissant, Inc. delivers innovative capabilities to the agencies that keep our nation healthy and safe. We apply our domain expertise, data acumen, and technology know-how to achieve breakthrough results for our clients. Working collaboratively, we advance missions and careers through a focus on honesty, integrity, and dependability. We continuously look for talent excited to join that effort. To learn more about our exciting organization, please visit us at

We are seeking a Program Director to join our team and support our government client on a large, multi-year IT services program.

The Program Director holds executive accountability for overall program performance, strategic alignment with the client, contract and budget governance, stakeholder escalation, and delivery health across all program work streams. This individual will provide leadership across platform, cloud, security, data operations, analytics and reporting, AI-enabled capabilities, external integrations and APIs, user support, and change-management functions.

The ideal candidate is an accomplished federal IT services leader with extensive experience managing large, complex, multi-team programs. The successful candidate will bring strong executive-level client engagement, contract and budget management, program transition, risk management, staffing, and delivery-governance expertise. They will be able to lead distributed teams, resolve complex stakeholder issues, maintain continuity of critical services, and ensure that all program activities remain aligned with client mission priorities and contract objectives.

• Hold executive accountability for overall program performance, delivery health, and achievement of contract objectives across all program work streams.
• Provide strategic leadership and oversight for platform, cloud, cybersecurity, data operations, analytics and reporting, AI-enabled capabilities, integrations and APIs, user support, and change-management activities.
• Serve as the primary point of strategic alignment and executive engagement with client leadership, government contract representatives, and key program stakeholders.
• Build and maintain trusted relationships with client leadership and ensure program activities, priorities, risks, and decisions remain aligned with client mission needs.
• Own contract governance, including compliance with contractual requirements, deliverables, service levels, reporting obligations, and performance expectations.
• Lead budget governance, including cost management, financial tracking, resource planning, forecasting, and reporting on program financial health.
• Provide accurate, timely, and transparent reporting to client stakeholders regarding program progress, performance, risks, issues, financial status, milestones, and corrective actions.
• Establish and maintain program governance structures, decision-making processes, risk-management practices, escalation paths, and executive reporting mechanisms.
• Provide stakeholder escalation management and issue resolution across a multi-team delivery structure.
• Coordinate with cross-functional leaders spanning agile delivery, product management, engineering, enterprise architecture, cloud, cybersecurity, data, analytics, AI/ML, and user support.
• Lead resolution of complex program, delivery, technical, staffing, contract, and stakeholder issues that may affect performance, schedule, quality, cost, or client satisfaction.
• Lead transition-in activities to ensure production continuity and a successful assumption of program responsibilities.
• Validate inherited services, operational processes, technical artifacts, documentation, staffing plans, risks, dependencies, and program commitments during the transition period.
• Establish clear governance, decision-making, communications, escalation, and operational processes before steady-state program performance begins.
• Ensure the staffing plan and delivery model provide appropriate coverage across all work streams and contract requirements.
• Oversee workforce planning, recruiting coordination, onboarding, retention, succession planning, backfill planning, and continuity planning for critical program roles.
• Ensure delivery teams have the appropriate staffing, skills, tools, access, processes, and support necessary to meet client requirements.
• Foster a collaborative delivery culture in which client and contractor personnel share backlogs, agile ceremonies, planning activities, knowledge repositories, and…