Vice President, Data & Intelligence

Job Description

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work.

Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company. Vice President, Data & Intelligence Do you enjoy turning complex questions into research that helps organizations understand audiences, strengthen reputations and make smarter decisions? Are you energized by combining rigorous research with strategic storytelling to uncover insights that shape communications and business strategy?

As Vice President, Data & Intelligence at Zeno, you will serve as a senior research leader within the agency's Data & Intelligence team. You will lead qualitative and quantitative research programs that help clients understand audiences, test messages and ideas, measure reputation, develop thought leadership and make more informed communications and business decisions. This is an opportunity for a hands-on research leader to counsel senior clients, lead complex engagements, mentor talent and help grow Zeno's research capabilities while connecting primary research with the broader world of analytics, intelligence and AI-enabled insights.

Research Strategy & Client Leadership:
Serve as a trusted advisor to clients, translating business and communications challenges into research strategies that support audience understanding, reputation, messaging, thought leadership and strategic decision‑making. Primary Research & Methodology:
Lead qualitative and quantitative research programs from design through delivery, including surveys, interviews, focus groups, online communities, segmentation, message and concept testing, reputation studies and thought leadership research. Insights & Strategic Storytelling:
Translate complex research findings into clear narratives, executive‑ready recommendations and actionable implications that inform communications and business strategy. Integrated Intelligence & Measurement:
Advise clients and internal teams on the right combination of primary research, secondary research, syndicated data, audience intelligence, social listening, media measurement and digital analytics to address business questions. Client Growth & Business Development:
Lead research discovery and scoping conversations, develop research approaches and budgets, identify opportunities to expand client engagements and contribute to new business efforts. Research Operations & Quality:
Oversee research partners, fieldwork, budgets, timelines and quality‑control processes while ensuring methodologies and deliverables are rigorous, accurate and aligned with client objectives. AI, Technology & Research

Innovation: Identify opportunities to apply AI, automation, analytics platforms and emerging technologies to improve research workflows, quality control, reporting and insight development while maintaining methodological rigor. Team Leadership & Talent Development:
Mentor and develop team members while strengthening capabilities across research design, analytical thinking, storytelling, presentation and client counsel. Cross‑Functional

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