Development Associate

Overview

SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare, and offer the tools one needs to live with hope, dignity, and greater independence.

Compensation
:
We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The hourly range for this position is $28.50 to $30.14 and is commensurate with experience.

Position

Description:

The Development Associate provides essential support to the Individual Philanthropy team, ensuring timely and thoughtful stewardship of donors. This role is primarily responsible for acknowledging various monetary contributions, including annual gifts, memorial and honorary donations, and monthly sustainer contributions.

• Key responsibilities include:
  
  ensuring accurate and consistent data entry to maintain donor records; drafting and coordinating donor-facing correspondence including acknowledgments, invitations, and stewardship materials such as appeals, newsletters, and impact reports; reconciling failed transactions; assisting in the identification of donor prospects by preparing reports on giving histories, team performance, and organizational trends as needed, managing and responding to general inquiries directed to the development department via phone and email;
  
  ensuring prompt and professional communication.
• This role plays a vital part in strengthening donor relationships and supporting the overall success of the Individual Philanthropy team.

Schedule: Monday - Thursday, 8:00 am - 4:30 pm (Full-Time; 32 hours per week);
Primarily on-site, with an expectation of four days per week in the office.
Remote/Telework
:
Limited. Telework may be available with supervisor approval after the successful completion of a 90-day introductory period;
No evening or weekend hours.

Required: Bachelor’s Degree or equivalent combination of education and experience. 2 years of experience in nonprofit development operations, fundraising support, or related administrative roles. Demonstrated experience working with donor databases/CRMs and reporting tools.

Required License/Certification: N/A

• Proficient in Microsoft Office Suite (Word, Excel, Outlook) with expertise in mail merges.
• Strong writing and editing skills, particularly for formal correspondence and donor communications.
• Familiarity with CRM or donor database management; experience with Salesforce and Go Fund Me Pro /Classy platforms.
• Highly organized, with strong attention to detail and a keen interest in maintaining data accuracy.
• Excellent customer service skills, with the ability to engage professionally with donors and stakeholders.
• Action-oriented with a proactive approach to tasks and problem-solving.
• Ability to manage multiple priorities, meet deadlines, and work collaboratively across teams in a fast-paced environment with competing demands.

Fundraising

• Manage the donor acknowledgment process by developing and maintaining standardized templates tailored to gift types and donor preferences, and by implementing tracking systems to monitor the accuracy and timeliness of all gift acknowledgements.
• Monitor transactions in Go Fund Me Pro  in an effort to reconcile failed transactions: daily, monthly, and/or recurring sustainers.
• Prepare and manage donor research profiles for internal donor briefs with gift officers & executive staff.
• Contribute to and review written materials, including individual donor strategies, briefings, acknowledgments, and appeals, in a quality consistent with SOME’s development communication standards.
• Collaborate with development team members on communications and engagement efforts of donors.

• Draft and coordinate donor-facing correspondences including acknowledgments, invitations, and stewardship materials such as appeals, newsletters, and impact reports.
• Serve as liaison between development and other internal departments to support shared goals and effective information flow.
• Serve as the primary point of contact for all emails related to IP that have been forwarded from other departments/teams across SOME.
• Manage and field all requests that come through the Monetary Donations phone line, fulfilling donor request(s) and communicating to appropriate staff when necessary.

• Ensure confidentiality and ethical handling of donor and constituent information at all times.
• Assist with audits, reconciliations, and end-of-year fundraising processes as needed.

• Conduct introductory…