Mgr - Nursing Universal Health Services · Washington, DC

### About the role Responsibilities At Capital Medical Group, our mission is simple but powerful: to provide personalized, innovative, equitable, and high-quality care that improves the lives of our patients and their families. As the largest multi-specialty physician practice in the region, we support more than 50 medical and surgical specialties through a network of hospitals and care locations, including GW Hospital, Cedar Hill Regional Medical Center, GW Urgent Care, and affiliated sites throughout the DMV.

Why Join Capital Medical Group? This is an opportunity to make a meaningful impact in a growing healthcare organization where your leadership will directly influence employee experience, organizational culture, and operational success. You will join a collaborative team that values innovation, accountability, and high-quality care—while helping build a strong foundation for the future of Capital Medical Group. The Nurse Manager provides strategic and operational nursing leadership for the clinical practices located on the 3rd and 4th floors of the 2150 Pennsylvania Avenue building.

This role is responsible for ensuring the safe, effective, consistent, and patient-centered delivery of clinical care while providing direct leadership and accountability for nursing and clinical support operations. This is an onsite position requiring regular presence in the Washington, DC area to partner closely with leadership, employees, and operational teams. Qualifications The Nurse Manager directly manages two Nurse Supervisors and four Lead Medical Assistants, who provide frontline leadership and support for Registered Nurses, Nurse Supervisors and Medical Assistant.

Through this leadership structure, the Nurse Manager provides oversight of clinical staffing, daily assignments, nursing practice, Medical Assistant workflows, employee performance, training and competency, patient safety, regulatory compliance, and clinical quality. The Nurse Manager serves as the primary nursing leadership resource for the assigned practices and works collaboratively with physicians, practice leadership, Nurse Supervisors, Lead Medical Assistants, and administrative leadership to ensure clinical operations effectively support patient care and provider needs.

The position is responsible for identifying operational and clinical barriers, implementing standardized workflows, developing staff, improving clinical performance, and ensuring appropriate staffing and resources are available to support efficient patient access and high-quality care. The Nurse Manager establishes clear expectations for the Nurse Supervisors and Lead Medical Assistants and holds frontline leaders accountable for staffing, employee performance, clinical workflow execution, competency, communication, and adherence to organizational standards.

Essential Duties and Responsibilities Nursing Leadership and Staff Management Provides direct leadership, coaching, development, and performance management for Nurse Supervisors and Lead Medical Assistants. Provides overall leadership and accountability for nursing and Medical Assistant operations across assigned practices. Establishes clear performance expectations for frontline clinical leaders and ensures consistent application of policies, procedures, and clinical standards. Conducts regular leadership meetings with Nurse Supervisors and Lead Medical Assistants to review staffing, workflow, patient-care concerns, performance issues, training needs, and operational priorities.

Partners with Human Resources and appropriate leadership regarding employee relations, performance improvement, corrective action, attendance, and disciplinary matters. Participates in interviewing, selecting, onboarding, evaluating, developing, and retaining nursing and clinical support staff. Identifies leadership-development opportunities for Nurse Supervisors, Lead Medical Assistants, nurses, and other clinical team members. Promotes employee engagement, accountability, teamwork, professional development, and a culture of service excellence.

Staffing and Workforce Management Provides oversight of clinical staffing assignments for approximately 19 nurses and 26 Medical Assistants. Works with Nurse Supervisors and Lead Medical Assistants to ensure appropriate daily staffing levels and clinical coverage based on patient volumes, provider schedules, clinical needs, and practice demands. Reviews staffing patterns, vacancies, call-outs, leave, workload,…