Quality Assurance Specialist - Senior

Senior Quality Assurance Specialist

We are seeking a Senior Quality Assurance Specialist to join our team supporting the Transportation Team.

Experience:

• 7–10 years in IT service QA/QC roles supporting federal infrastructure programs.
• Demonstrated experience supporting government agencies, customers, or contracts within federal environments. This includes the Intelligence Community (IC), Department of Defense (DoD), Federal Civil agencies, and military organizations. Prior experience supporting the same or similar contract, with an in-depth understanding of the customer environment, requirements, and operational landscape, is highly desirable.

Certifications:

• ISO 9001 Lead Auditor
• Six Sigma Green/Black Belt, or CMMI Assessor preferred.

Education:

• Bachelor's degree in computer science, Quality Management, or related field.

Clearance:

• Public Trust

Develops and manages the Quality Control Plan (QCP) ensuring compliance with performance standards, SLA metrics, and deliverable acceptance criteria.

• Design QA/QC frameworks for service delivery and documentation reviews.
• Conduct audits and performance sampling against SLAs.
• Produce Quality Performance Reports and Corrective Action Plans.
• Interface with the Program Manager to ensure continuous service improvement.

Work environment and physical demands:

• Location:
  
  WASHINGTON METRO AREA (WMA)
• Type of environment:
  Office
• Noise level:
  Low
• Work schedule:
  
  Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: 30% within WMA

Wage information:

Target salary range: $90,000 - $130,000. The salary range displayed is an estimate and will be determined based on several factors, including the individual's combination of education, knowledge, skills, competencies, and experience, as well as contract parameters and organizational requirements. The listed salary represents one component of the total compensation package for employees.

Work authorization/security clearance:

U.S. Citizen

Public Trust

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms;

talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Other information:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice